The Go Generation (“TGG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, communicate with us, or book our experiences.
1. Information We Collect
We may collect:
- Personal Information: such as your name, email address, phone number, mailing address, passport details, dietary or accessibility requirements, payment information, and other details you provide when making inquiries or bookings.
- Usage Data: including your IP address, browser type, device details, pages visited, and how you interact with our website.
- Third-Party Information: if you connect with us via social media or other partners, we may receive information in line with their privacy settings and policies.
2. How We Use Your Information
We use your information to:
- Design and deliver personalized travel experiences.
- Process bookings, payments, and related services.
- Communicate with you about your inquiries, reservations, or itinerary updates.
- Send you newsletters, marketing, or promotional materials (with the option to opt out).
- Improve our website, services, and customer experience.
- Fulfill legal obligations and protect our rights.
3. How We Share Your Information
We may share your information with:
- Trusted service providers such as hotels, airlines, transportation companies, and payment processors.
- Business partners for co-branded or partnered experiences.
- Legal authorities if required by law or to protect our rights.
- Other parties with your consent or as disclosed at the time of collection.
We do not sell your personal information.
4. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our site is used. You can manage your cookie settings through your browser preferences.
5. Data Security
We use reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure. Please protect your passwords and account access information.
6. Your Rights
Depending on your location, you may have rights to:
- Access or update your personal information.
- Request deletion of your data, subject to legal requirements.
- Object to or restrict certain processing activities.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at [insert email address].
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect information from minors.
8. International Transfers
As a global travel company, your information may be transferred to and stored in countries outside your own. We take appropriate steps to protect your data as required by applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.